FAQs

At Noshejan, we are dedicated to bringing delicious food to our customers, starting with our globally inspired seasoning blends. Noshejan, a warm and inviting expression akin to "Bon Appétit" in Farsi, graces our family’s dining table, filling the air with an aura of culinary anticipation. It’s more than just a phrase; it's an invitation to embark on a journey of flavor and hospitality, transforming each meal into a symphony of taste.

We believe food is much more than sustenance. It’s an expression of love, a celebration of culture, and a gateway to a world of diverse flavors. Our passion for culinary excellence inspired us to create Noshejan, with a mission to share the enchantment of spice blends with everyone. Noshejan is not just a brand; it's a culinary philosophy aimed at turning ordinary meals into extraordinary experiences.

Our spice blends are crafted with love and attention to detail, adding depth, complexity, and a touch of Noshejan magic to every dish. Whether you're a seasoned chef or a home cook, Noshejan is here to elevate your culinary adventures.

Noshejan seasoning blends are designed to elevate your culinary creations with ease. Simply sprinkle your desired blend onto meats, vegetables, grains, or any dish you're preparing to enhance its flavor. For inspiration and detailed recipes, check out our Recipes section, where you can filter by each seasoning blend to find the perfect match for your meal.

We encourage you to experiment with our diverse range of blends and discover new flavors. Don’t be intimidated to try something new—cooking is an adventure, and our blends are crafted to make that journey both exciting and delicious. Embrace the opportunity to transform ordinary dishes into extraordinary experiences with Noshejan!

To care for your Noshejan spices and ensure they stay fresh, store them in a cool, dry place away from direct sunlight and heat. Our blends come in glass jars, which help to extend their freshness. Make sure to keep the lids tightly sealed when not in use to preserve the vibrant flavors and aromas of your spices.

Not all Noshejan spice blends are 100% organic, but many of them are. We strive to source organic ingredients whenever possible to ensure the highest quality for our blends. However, some ingredients are not available as organic options. In those cases, we make sure to select the best quality ingredients available. Our commitment is to use organic ingredients every chance we get, so you can enjoy the finest flavors in your cooking.

Yes, we do offer samples of our spice blends! To request samples, please reach out to us at customercare@noshejan.com. While the samples themselves are free, customers will need to cover the cost of shipping. We look forward to helping you discover the perfect Noshejan blend for your culinary creations.

Yes, we do offer special packaging! While we don't provide gift wrapping, we have a special box that says "A Gift For You." This box is perfect for quantities of 3 to 6 jars. Say, for example, if you purchase 9 jars, your gift recipient will receive two beautifully packaged boxes. It's a delightful way to present Noshejan spice blends as a gift!

Yes, we do offer wholesale options and sell to restaurants. You can purchase our 64oz bulk containers, or for larger sizes, please reach out to us at customercare@noshejan.com. We are happy to accommodate your needs and provide our spice blends in quantities that suit your business.

We currently only ship within New York state. We hope to expand our shipping options in the future, but for now, we're excited to serve our New York customers with our delicious Noshejan flavors.

No, we do not ship internationally at this time. We currently only ship within New York state. However, we plan to expand our shipping options to include international destinations in the near future. Stay tuned for updates!

To track your Noshejan order, you can visit the order status page by logging
into your customer account. If you don’t have an account, you can verify your
email address or phone number along with your order number to access the page.
The order status page provides shipment status and real-time location updates
if the order is being shipped with a supported carrier. Additionally, you can
track your order via the Shop app if you purchased with your Shop account.

The type of notification you will receive regarding your order depends on
the contact information you provided during checkout. You can also opt in to
receive shipping updates by email if you check out using only a phone number.
The type of notification you receive depends on the contact information entered
at checkout. If you enter a phone number, you will receive an order confirmation
by SMS. If you enter an email address, you will receive order and shipping
updates via email. Order and shipping updates are not sent by SMS.

For detailed tracking, check the progress of your order as it’s fulfilled by
visiting the order status page through the link provided in your order
confirmation, which can be sent by email, SMS, or through the Shop app.

If your product is delayed or lost, please contact us at customercare@noshejan.com for assistance. We understand the importance of getting your order in a timely manner and will investigate the issue promptly to resolve it for you. Your satisfaction is our priority, and we are committed to providing the best possible service to our valued customers.

If your order arrives damaged, we've got you covered! Please reach out to us within 14 days at customercare@noshejan.com. Be sure to include your name, order number, and any photos of the damage. We'll handle the issue right away!

No, Noshejan does not store your payment information. All credit card information is processed securely by Shopify Payments. We do not store or have access to your full credit card information. Only the last four digits will be retained in our records in compliance with the credit card services we accept for payment.

In addition to all major credit cards, we also accept PayPal, Apple Pay, Venmo, and Google Pay. Orders are charged in full at the time of purchase.

In addition to all major credit cards, we also accept PayPal, Apple Pay, Venmo, and Google Pay. Orders are charged in full at the time of purchase.

Yes, you can change or cancel your order within 30 minutes of placing it. Please contact us at customercare@noshejan.com immediately to make any changes or cancellations. After 30 minutes, we begin processing the order, and changes or cancellations may not be possible.

To apply a discount code, simply enter the code at checkout. Please note that discount codes cannot be combined, and only any code received can be used once per customer.

Opened products cannot be returned. If you wish to request a refund for a product, please contact us at customercare@noshejan.com for assistance. Unopened products can be returned within 14 days of receiving your order. We encourage customers to reach out to us at customercare@noshejan.com with any concerns so that we can provide the best possible assistance.

At Noshejan, we strive for customer satisfaction, and we want all our customers to be happy with their purchases. If you would like to request a refund, please reach out to us at customercare@noshejan.com. We encourage you to contact us for any concerns or issues you may have, so we can assist you in the best possible way. Your satisfaction is our priority, and we're here to help!

If you receive a damaged or incorrect product, we want to make it right for you! Please reach out to us at customercare@noshejan.com with your questions and concerns. We are committed to ensuring our customers are satisfied and will work to resolve any issues promptly. Your happiness with our products is important to us, and we're here to help!

For any inquiries or assistance, please feel free to reach out to our customer service team via email at customercare@noshejan.com. We are dedicated to ensuring the satisfaction of our customers and strive to provide the best blends on the market. Your happiness with our products is our priority, and we are here to help in any way we can.